Last Updated: December 2025

1. Order Processing

Orders are processed within 1–2 business days.
During festivals or high demand, processing may take slightly longer.

2. Delivery Time

Estimated delivery:

• Metro cities: 3–5 days

• Non-metro: 5–7 days

• Remote areas: 7–10 days

3. Shipping Charges

Shipping costs are calculated at checkout based on:

• Delivery location

• Weight of products

Occasional free-shipping offers may apply.

4. Packaging

All products are packed securely to avoid leakage, breakage, or spoilage.

5. Order Tracking

Once shipped, you will receive:

• Tracking number

• Courier partner details

6. Delivery Issues

We are not responsible for delays caused by:

• Weather conditions

• Courier operational issues

• Incorrect address provided by customer

7. Damaged or Wrong Product

If your order arrives damaged, leaked, or incorrect, contact us within 24 hours with:

• Clear photos

• Unboxing video

8. Contact

For shipping support:
📧 info@thenoncha.com
📞 +91 99356 11271